Terms Of Service
Thank you for visiting us at Sensation Dokha. [Sensation Dokha] (“we,” or “us”) owns and maintains the Website (collectively, our or this “Site”), where we provide our services, (collectively referred to as “Tobacco Services”), a Website owned by a UK based Company that provides you, (collectively referred to as “Users” or “Customers”) a Website platform designed for sales of Tobacco Products. THE TERMS AND CONDITIONS SET FORTH BELOW FORM AN AGREEMENT (THE “TERMS”) THAT GOVERNS YOUR USE OF THE SERVICE.
Please read these terms and conditions carefully before accessing and/or ordering any goods from Sensation Dokha website. Accessing, browsing or using this website in any way indicates that you agree to be bound by these terms and conditions. We reserve the right to amend these terms & conditions at any time, without the need to notify our customers. Please study these Terms of Service from time to time so that you will be informed of any changes. You understand and agree that if you use the Services after the date on which the applicable Terms have changed, your use constitutes acceptance of the updated Terms.
Purchasers of cigarette/tobacco must be at least 18 years of age. By selecting any of the product categories, you are legally confirming that you are 18 years of age or older. Smoking tobacco, even home grown tobacco, is harmful to your health as well as other store bought tobacco.
The WEEE Regulations
The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The purpose of the legislation is to make producers pay for the collection, treatment and recovery of waste electrical equipment. With the regulation, suppliers of equipment such as high-street shops and online retailers must allow consumers to return their waste equipment free of charge.
The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK. Much of the UK’s WEEE ends up in landfill, where the lead and other toxins it contains can cause soil and water contamination. This can have a harmful effect on natural habitat, wildlife and also human health.
Distributors of new Electric and Electronic Equipment (EEE) have a part to play in reducing the amount of WEEE going into landfill sites. Sensation Dokha UK is obliged under these regulations to fully comply with WEEE UK law when our customers buy a new Electrical or Electronic product from us.
You will not: (a) transmit, upload, post or otherwise make available any information or materials that (i) constitutes or encourages conduct, that would constitute a criminal offence or give rise to civil liability; (ii) is protected by copyright, trade-mark or other proprietary right without the express permission of the owner of the copyright, trade-mark or other proprietary right; (iii) is libellous, slanderous, defamatory, harassing, threatening or is otherwise injurious to a third parties; (iv) is hateful, bigoted or racially offensive; or (v) is vulgar, obscene, discourteous, indecent or pornographic; (b) interfere with other users’ use of the Website or the Services, including, without limiting the generality of the foregoing, disrupting the normal flow of communication in a discussion group; (c) post, upload or transmit materials that contain a virus, disabling devices or other code that manifests contaminating or destructive properties; (d) post, upload or transmit materials for advertising or commercial solicitation; (e) post, upload or transmit materials that do not generally pertain to the designated topic of discussion; or (f) otherwise use the Website or the Services in a manner which would serve to restrict or inhibit any other user from enjoying the Website or the Services.
In addition to the prohibition set herein, the Company will not: (a) sell cigarettes in quantities less than pre-packaged 10s; (b) offer incentives to customers to purchase a tobacco product; (c) sell smuggled or counterfeit tobacco products; (d) operate a tobacco vending machine for use by members of the public; (e) sell legitimate UK duty paid stock without carrying current health warning.
All prices are in pound sterling and are inclusive of VAT at the current rate. Payment can be made securely using one of the following methods: Credit card via our website or by fax, post or telephone. We also accept cheques, banker’s drafts or electronic bank transfer. All payments are subject to validation checks and where required, authorisation by the card issuer. If the issuer of your payment refuses to authorise, we have the right to cancel the order. Once purchased, the products on this website should only be used in accordance with the manufacturers’ instructions and should likewise be inspected before use and properly maintained. Nothing in this notice affects your statutory rights.
For orders made from the UK or the European Union, 20% VAT is inclusive. All other orders are VAT free and you should click the exempt button to reduce VAT to zero. We cannot be held responsible for duties and taxes charged to the customer upon delivery. It is up to the customer when ordering to check that goods are not prohibited in their country and we will not be held responsible for any confiscations. If in doubt, please contact your local excise / customs office.
Return and Cancellation
You have a right to cancel any order in line with the Consumer Contracts (formerly Distance Selling) Regulations and are entitled to a 100% refund of the price of the product if we are informed within 7 calendar days of the receipt. Please email firstname.lastname@example.org and inform us that you wish to cancel your order. Please return the product at your own expense. All goods returned must be clearly labelled and have full documentation enclosed, including the reason for return. All returnable goods must be reported to Sensation Dokha UK. Goods returned without any notice will not be accepted.
In the unlikely event that you receive faulty, damaged or incorrect goods, please refer to our Return Policy & Procedure. When sending back products we ask that you acquire proof of postage. If you send back an item and we do not receive it, we will be unable to provide any further help if you do not have proof of postage.
THIS WEB SITE, THE CONTENT AND THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. NEITHER Sensation Dokha UK OR ANY OF ITS SUPPLIERS MAKES ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS, IMPLIED OR STATUTORY AS TO THE OPERATION OF THIS WEB SITE OR THE SERVICES, OR THE ACCURACY, COMPLETENESS, QUALITY, CURRENCY OR TIMELINESS OF THE WEB SITE, THE CONTENT OR THE SERVICES OR THAT COMMUNICATIONS TO OR FROM THE WEB SITE WILL BE SECURE AND/OR NOT INTERCEPTED OR THAT THE WEB SITE, THE CONTENT OR THE SERVICES WILL BE FREE FROM VIRUSES OR OTHER CONTAMINATING OR DESTRUCTIVE PROPERTIES, DEVICES OR COMPONENTS. USE OF THIS WEB SITE, THE CONTENT AND THE SERVICES IS AT YOUR OWN RISK.
TO THE FULLEST EXTENT PERMITTED BY LAW, Sensation Dokha UK AND ITS SUPPLIERS DISCLAIMS ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, EXPRESS, IMPLIED OR STATUTORY INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, OF NON-INFRINGEMENT OR THAT THE WEB SITE, THE CONTENT OR THE SERVICES WILL BE FREE OF ERROR OR OPERATE WITHOUT DISRUPTION.
By purchasing these products, you agree to use products at your own risk. Under no circumstances will Sensation Dokha UK be held responsible or liable, directly or indirectly, for any loss or damage that is caused or alleged to have been caused in connection with use of, or reliance on any product on this site. Our products are intended for ADULTS only. Our Products are not to be used by anyone under the legal smoking age of country they reside in. Other Groups that should consult a physician before use Included (but are not limited to): Those who suffer from heart disease, high blood pressure, pregnant, nursing, or those thinking of becoming pregnant. Those allergic to nicotine based products.
Limitation of Liability
IN NO EVENT SHALL Sensation Dokha UK OR ITS SUPPLIERS, OR ITS OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER LEGAL THEORY WHATSOEVER, FOR DAMAGES OF ANY KIND INCLUDING, WITHOUT LIMITATIONS, DIRECT, SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, BUSINESS LOSSES, LOST SAVINGS, LOST DATA, LOSS OF USE, LOST PROFITS, PERSONAL INJURY, FINES, FEES, PENALTIES OR OTHER LIABILITIES ARISING FROM OR RELATING TO YOUR USE, RELIANCE UPON OR INABILITY TO USE THE WEB SITE, THE CONTENT AND/OR THE SERVICES, WHETHER OR NOT Sensation Dokha UK OR ITS SUPPLIERS ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND/OR IF YOU TRANSFER CONFIDENTIAL OR SENSITIVE INFORMATION TO Sensation Dokha UK OR IF Sensation Dokha UK COMMUNICATES SUCH INFORMATION TO YOU AT YOUR REQUEST OVER THE INTERNET.
You agree to indemnify, defend and hold harmless Sensation Dokha UK and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
In the event that a Sensation Dokha UK product is mistakenly listed at an incorrect price, Sensation Dokha UK reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Sensation Dokha UK reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Sensation Dokha UK shall issue a credit to your credit card account in the amount of the incorrect price.
Governing Law and Jurisdiction
The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.
All rights reserved. No part of the Web site or the Content may be reproduced, modified, distributed, published, sold, licensed, broadcasted, retransmitted, circulated in any form or used in any way without the prior written consent of Sensation Dokha UK.
The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of Sensation Dokha UK. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner or their perspective owners.
You expressly agree that any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).